how can I redeem my loyalty points?
First of all, you must take into account the following conditions for the discount to be applied:
Before entering the loyalty code, the order will have to be under the following conditions:
- Be more than 50,00€ excluding the discount itself.
- Purchase at least one loyalty product.
In addition, the following steps must be followed once the cart is complete
1. Login to your customer area:
2. Click on the section my loyalty points
3. Select "transform my points into a coupon of: X€ (the amount you have accumulated from previous orders)"
4. The following message will appear: "Are you sure you want to transform your points into discount coupons?" you must accept to continue with the redemption.
5. A code will be generated and you will have to enter it before making the payment to receive the discount
6. When you get to the window where the payment is made, you will see the voucher code which you must click on and it will be pasted directly in the corresponding window, then click on "ADD" so that the discount can be applied before finalizing the purchase.
7. To finish, you will see that the discount is automatically reflected in the cart total, after this step you can finalize your purchase or continue adding items if you wish.
